LeagueHero

Privacy Policy

How LeagueHero collects, uses, and protects your information.

Effective date: March 21, 2026

LeagueHero LLC (“LeagueHero,” “we,” “our,” or “us”) provides software services to youth sports leagues, organizations, and administrators. This Privacy Policy explains how we collect, use, disclose, and safeguard information when our services are used.

LeagueHero provides services to organizations. These organizations determine how personal information is collected from their members, participants, parents, coaches, and volunteers. LeagueHero acts as a data processor on behalf of these organizations (the data controllers) and processes information in accordance with their instructions.

1. Scope of This Policy

This Privacy Policy applies to:

  • Our website (including joinleaguehero.com and leagueheroapp.com)
  • Our web-based application and related services
  • Communications between LeagueHero and users

Our services are intended for organizations managing youth sports. We do not provide services directly to children for consumer use.

2. Information We Collect

A. Account Information

  • Name
  • Email address
  • Phone number
  • Organization name
  • Billing address

B. Organization & League Data

  • Team names
  • Schedules
  • Rosters
  • Field assignments
  • Administrative records

C. Payment Information

Payments are processed through third-party providers such as Stripe. LeagueHero does not store full credit card numbers.

We may receive limited information related to transactions, such as:

  • Transaction amounts
  • Payment status
  • Payer email

D. Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages accessed
  • Log data

E. Communications

Information provided when contacting support or submitting feedback.

3. How We Use Information

We use information to:

  • Provide and operate our services
  • Manage subscriptions and billing
  • Facilitate payment processing via Stripe
  • Improve functionality and performance
  • Respond to inquiries
  • Enforce our Terms of Service
  • Comply with legal obligations

We process personal information based on:

  • Performance of a contract (providing our Services)
  • Legitimate business interests (improving and maintaining the Services)
  • Compliance with legal obligations

We do not sell or rent personal information.

4. Role of Organizations

LeagueHero provides services to sports leagues and organizations. These organizations:

  • Control the information entered into the system
  • Determine how personal information is collected from participants
  • Are responsible for obtaining appropriate parental or guardian consent where required

LeagueHero acts as a data processor on behalf of these organizations (the data controllers) and processes personal information in accordance with their instructions.

5. Payment Processing

Payments are processed by third-party payment processors, including Stripe.

When payment functionality is enabled:

  • Leagues may create connected Stripe accounts
  • Parents or participants may submit payments through Stripe
  • Stripe may collect and process financial and identity information

LeagueHero does not act as a bank or financial institution.

6. How We Share Information

We may share information with:

  • Service providers (e.g., hosting providers such as AWS)
  • Payment processors (e.g., Stripe)
  • Analytics providers
  • Professional advisors (legal, accounting)
  • Law enforcement when legally required

We may engage third-party service providers (“subprocessors”) to support our Services.

We do not sell or rent personal data.

7. Data Retention

We retain information:

  • For as long as an organization maintains an active account
  • As needed to provide services
  • As required for legal, accounting, or compliance purposes

LeagueHero may retain data for a reasonable period for backup and operational purposes, after which it may be deleted or anonymized.

Information may be processed and stored in the United States or other jurisdictions where our service providers operate.

8. Data Security

We implement reasonable technical and organizational safeguards, including:

  • Encrypted transmission (HTTPS)
  • Secure cloud infrastructure
  • Restricted administrative access

9. Children's Information

LeagueHero processes information about youth participants solely on behalf of organizations using our Services and does not knowingly collect personal information directly from children for independent use.

Organizations using our services are responsible for obtaining necessary parental consent in accordance with applicable laws.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal information
  • Request correction
  • Request deletion
  • Object to certain processing

Individuals should direct requests to the organization managing their data. LeagueHero will support organizations in fulfilling such requests in accordance with applicable law.

11. Cookies and Tracking Technologies

We may use cookies and similar technologies to analyze usage, improve performance, and enhance user experience. You can control cookie preferences through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

13. Contact Information

LeagueHero LLC
Email: support@joinleaguehero.com